Shipping Policy

Bareroots Herb commits to dispatching orders within the timelines specified for each product category below, following the confirmation of the order and receipt of full payment:

• Herbal Teas, Oils, and Supplements: Orders will be dispatched within 5 (Five) business days of order confirmation and full payment.
• Specialty Products and Limited Editions: Dispatch will take place within 7 (Seven) business days of order confirmation and full payment.

The estimated delivery period within India may extend up to 30 (Thirty) business days, depending on the logistical circumstances and the location of delivery. Once the Goods are dispatched, Bareroots Herb shall no longer bear responsibility for any delay in delivery, as such delays shall be attributable to the logistics partner. In the event of multiple unsuccessful delivery attempts, whereby the Goods are returned to our warehouse, Bareroots Herb will arrange for 1 (One) reshipment without additional cost to the customer.

In the event that the Goods are lost or damaged during transit, Bareroots Herb will offer a replacement, provided the customer follows the claims procedure. Claims for damaged or lost shipments must be made in accordance with the procedure set forth in our Refund Policy, which includes submitting an unboxing video and photographic evidence.

We strive to make your experience seamless and appreciate your understanding of our shipping guidelines. For any concerns or questions, please contact our support team at Support@barerootsherb.com or Info@barerootsherb.com and contact our Sales team at Sales@barerootsherb.com or call us +91-8076004458.